Privacy Policy

How SEPONE handles information provided through this website and its connected services. Updated November 7, 2026.

Who handles your information

SEPONE is provided by SOTINET INC., doing business as Single Entry Point. For privacy questions, access or correction requests, or to discuss deletion, contact our team and identify the account or enquiry involved. Please do not send passwords, payment-card details or sensitive documents through the enquiry form.

Information we collect and why

Our contact form collects your name, email, message and selected interest, plus any company or website you choose to provide. We use it to respond, arrange account setup and follow up on your enquiry. Enquiries are stored in SEPONE Forms and may create or match a CRM contact. Authorized staff may receive the submitted answers by email.

When you use the platform, account details, customer-managed records and operational/security information support the service, reporting, account administration and abuse prevention. The scope depends on the features you use. Customer form owners decide what their forms ask and how they use the responses; contact that business about its handling of your answers.

Connected services and verification

The embedded contact form is served from forms.sep.me. Google reCAPTCHA processes verification information to help reduce spam, including when optional traffic measurement is off. Google's Privacy Policy and Terms apply. Form measurement can record page loads, starts and submissions; these are not necessarily unique people.

Features such as Google sign-in and Google Analytics require a separate connection where offered. Analytics access is read-only and is not required to send an enquiry. Hosting, email and connected-service providers may process information in other jurisdictions. Ask our team about the processing arrangements relevant to your account before providing information with special requirements.

Access, retention and choices

We restrict access to authorized people and service providers performing the relevant work. We retain records for service delivery, follow-up, security and applicable record-keeping needs; retention varies by record and account settings. Ask us about the retention applicable to your records. We do not promise immediate erasure of backups or records we must retain.

You may request access or correction and ask us to stop enquiry follow-ups. We may need to verify your identity before acting. Sending an enquiry does not subscribe you to a marketing newsletter. Browser privacy settings may affect embedded forms; a hosted-form fallback is available.

Updates

We will update this notice when our practices change and provide additional notice or choices where appropriate. The date above identifies this version.